Terms of Service

1. Acceptance

By accessing or using this platform (“MDR/IVDR Training Programme”, available at natpet.online), you agree to be bound by these Terms of Service. If you do not agree, you must discontinue use immediately.

2. Description of Service

This platform provides self-paced educational content on EU Medical Devices Regulation 2017/745 (MDR) and In Vitro Diagnostic Regulation 2017/746 (IVDR), with a focus on Irish/EU healthcare settings. The service includes training modules, interactive scenarios, a regulatory reference library, AI-assisted Q&A, and educational completion certificates.

3. Educational Purpose Only

All content is strictly educational and informational. This platform is not an accredited or externally verified training provider. Content does not constitute legal, regulatory, or professional advice. It does not replace:

• Your facility’s official policies and standard operating procedures.
• Guidance from the HPRA (Health Products Regulatory Authority).
• Advice from qualified regulatory affairs professionals.
• Formal CPD programmes accredited by recognised professional bodies.

4. Certificates

Completion certificates issued by this platform:

• Confirm completion of our educational modules and the score achieved.
• Are not externally accredited, CPD-accredited, or recognised by the HPRA, CORU, NMBI, or any statutory body.
• Should not be presented as evidence of formal regulatory training or professional qualification.
• May be used as evidence of self-directed learning only, at the discretion of your employer or professional body.

5. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate registration information and to notify us promptly of any unauthorised use of your account. We reserve the right to suspend or terminate accounts that violate these terms.

6. Acceptable Use

You agree not to:

• Reproduce, distribute, or commercially exploit platform content without permission.
• Use automated tools to scrape or harvest content.
• Misrepresent certificates as formal accreditation.
• Attempt to gain unauthorised access to other users’ accounts or platform systems.
• Use the platform for any unlawful purpose.

7. Intellectual Property

All original content, design, and code on this platform are protected by copyright and intellectual property law. EU regulatory text (MDR, IVDR articles) is reproduced for educational reference under applicable exceptions. Third-party trademarks (HPRA, HSE, EU Commission) are the property of their respective owners.

8. AI-Generated Content

The AI Regulatory Assistant provides answers generated by large language models. These responses may contain inaccuracies and must always be verified against official regulatory sources. We accept no liability for decisions made based on AI-generated answers.

9. Limitation of Liability

To the fullest extent permitted by Irish and EU law:

• We provide this platform “as is” without warranties of any kind, express or implied.
• We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of this platform.
• We are not liable for regulatory non-compliance, audit failures, or adverse outcomes resulting from reliance on platform content.
• Our total liability is limited to the amount you paid to use the service (if any).

10. Content Accuracy

We make reasonable efforts to keep content current with EU MDR/IVDR regulations and MDCG guidance. However, regulations change, and we cannot guarantee that all content reflects the very latest amendments at all times. Always verify against official sources.

11. Governing Law

These Terms are governed by the laws of Ireland. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the Irish courts, without prejudice to your rights under EU consumer protection regulations.

12. Changes

We may update these Terms from time to time. Material changes will be communicated via a notice on the platform. Continued use after changes constitutes acceptance.

13. Contact

For questions about these Terms, please use the contact page.